Privacy policy
Privacy Policy
Grace Mind Club operates this store and website to provide you with a simple, thoughtful shopping experience. Our store is powered by Shopify, which helps us provide our website, checkout, payment processing, order management, and related services.
This Privacy Policy explains how we collect, use, and share personal information when you visit our website, place an order, contact us, or otherwise use our services.
By using our website, you acknowledge that you have read and understand this Privacy Policy.
Personal Information We Collect
When we use the term “personal information,” we mean information that identifies, relates to, or can reasonably be linked to you.
Depending on how you interact with our store, we may collect or process the following types of personal information:
Contact details, including your name, billing address, shipping address, phone number, and email address.
Order and transaction information, including products you view, add to your cart, purchase, return, exchange, or cancel.
Payment-related information, including payment method, payment confirmation, and transaction details. Payment information is processed securely through Shopify and its payment providers.
Account information, if you create an account, including your username, password, preferences, and settings.
Communications with us, including information you provide when contacting customer support.
Device and usage information, including your device type, browser, IP address, network connection, and how you interact with our website.
How We Collect Personal Information
We may collect personal information directly from you when you place an order, create an account, contact us, or otherwise provide information through our website.
We may also collect information automatically through cookies and similar technologies when you visit our site.
We may receive information from Shopify, payment processors, shipping providers, marketing platforms, analytics providers, and other service providers who help us operate our business.
How We Use Your Personal Information
We use your personal information to:
Process and fulfill your orders
Send order confirmations, shipping updates, and tracking information
Provide customer support
Process eligible returns, refunds, or replacements
Improve our website, products, and customer experience
Communicate with you about your account or orders
Send marketing emails or promotional messages, if you have opted in
Show relevant advertising where permitted
Help prevent fraud, abuse, or security issues
Comply with applicable laws and legal obligations
Marketing Communications
If you sign up for emails or other marketing communications, we may use your contact information to send updates, offers, product announcements, or other promotional messages.
You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails. Even if you unsubscribe from marketing messages, we may still send non-promotional emails related to your orders, account, or customer service requests.
How We Share Personal Information
We may share personal information with trusted third parties who help us operate our store and provide services to you, including:
Shopify
Payment processors
Shipping and fulfillment providers
Customer support tools
Email and marketing platforms
Analytics providers
Fraud prevention and security providers
Professional advisors, if needed
Government authorities or legal parties when required by law
We may also share information if necessary to enforce our policies, protect our rights, prevent fraud, comply with legal obligations, or complete a business transaction such as a merger, acquisition, or sale of assets.
Relationship with Shopify
Our store is hosted by Shopify. Shopify collects and processes personal information to help provide, support, and improve the services used by our store.
Information you submit through our store may be shared with Shopify and other third parties that help provide services such as checkout, payments, shipping, analytics, and fraud prevention.
Shopify may also process certain personal information independently as described in Shopify’s own privacy policies.
Cookies and Similar Technologies
We and our service providers may use cookies and similar technologies to operate our website, remember your preferences, understand how visitors use our site, improve the shopping experience, and support marketing or advertising efforts.
You may be able to manage cookies through your browser settings. Please note that disabling cookies may affect how certain parts of our website function.
Third-Party Websites
Our website may include links to third-party websites or services. We are not responsible for the privacy practices, security, or content of third-party sites. If you visit another website, we recommend reviewing that site’s privacy policy.
Children’s Privacy
Our website is not intended for use by children. We do not knowingly collect personal information from children under the age of majority in their jurisdiction.
If you are a parent or guardian and believe a child has provided us with personal information, please contact us at support@gracemindclub.com and we will take appropriate steps to delete the information.
Security and Retention
We take reasonable steps to protect personal information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information for as long as needed to provide our services, fulfill orders, maintain business records, comply with legal obligations, resolve disputes, and enforce our policies.
Your Rights and Choices
Depending on where you live, you may have certain rights regarding your personal information, including the right to:
Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of certain personal information
Request a copy of your personal information
Opt out of certain marketing communications
Opt out of certain data sharing or targeted advertising where applicable
These rights are not absolute and may apply only in certain circumstances. We may need to verify your identity before processing a request.
To submit a privacy request, contact us at support@gracemindclub.com.
Global Privacy Control and Do Not Track
Depending on your location and applicable law, we may recognize certain browser-based opt-out preference signals, such as Global Privacy Control, where required.
Other than legally required preference signals, we do not respond to “Do Not Track” signals.
International Transfers
We may transfer, store, and process personal information outside of the state, province, or country where you live. This may include processing by Shopify and other service providers used to operate our store.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, services, legal obligations, or privacy practices.
When we update this policy, we will revise the “Last updated” date above. Your continued use of our website after changes are posted means you acknowledge the updated policy.
Contact Us
If you have questions about this Privacy Policy or would like to exercise any privacy rights available to you, please contact us at:
Grace Mind Club
Email: support@gracemindclub.com